Frequently Asked Questions
Everything you need to know about bringing art into your home.
How do you ensure my statue won't break during shipping?
We use professional-grade packaging techniques, including custom-fit foam molds and double-wall reinforced boxes, to ensure your sculpture arrives in perfect condition.
Are your outdoor statues weather-resistant?
Most of our garden and outdoor statues are made from durable materials like cast stone, bronze, or resin. We recommend applying a clear sealer annually to maintain the finish against UV rays and freezing temperatures.
What is your return policy for home decor items?
We offer a 30-day return policy for standard stock items. Products must be returned in their original packaging and in new condition. Please note that custom-made or personalized statues are non-returnable.
Do you offer international shipping?
Yes, Statue.com ships globally. International shipping rates and delivery times vary based on the destination and the weight of the sculpture; these are calculated at checkout.
How can I track my freight delivery for large sculptures?
For oversized items shipping via LTL freight, you will receive a tracking number and a phone call from the carrier to schedule a specific delivery window that fits your schedule.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and financing options through Affirm for larger investment pieces.